Shipping / Returns / Restocking Fees / RMA / Warranty
Shipping rates are calculated by the carrier, and determined by location.
Upon checkout, you must specify a physical street address. ClamCase® will NOT deliver to P.O. Boxes. Your item(s) will be shipped to the shipping address you provide. Please confirm the information you enter is correct before processing your order. Once your order has been prepared for shipment or has shipped we are unable to change the shipping address.
Once your order leaves our facilities, ClamCase® will not assume liability for late deliveries, regardless of the delivery method you specify.
Occasionally, packages are returned as undeliverable. When the carrier returns an undeliverable package to ClamCase®, we will contact you to make arrangements for reshipment at the cost of the customer.
Please note: ClamCase® is not responsible for items damaged in transit by shipping carriers.
At this time, ClamCase® only delivers to shipping addresses within the continental United States, Alaska, and Hawaii.
All items purchased from our website are 100% satisfaction guaranteed.
You may return your ClamCase® purchased from ClamCase.com or via 800-939-0335, including all original packaging materials, within 15 days of delivery if you are not completely satisfied.
Opened items are subject to a 15% restocking fee. Items returned due to product defect will not be subject to a restocking fee. Refund will be for the purchase price, (less applicable restocking fee) via the original method of payment.
Return Merchandise Authorization (RMA)
Returns to ClamCase® will not be accepted without a RMA.
With the exception of defective merchandise, shipping and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.
Returns to ClamCase® are easy! All you need to do is fill out an RMA at the link below.
ClamCase® warrants our products against defects in materials and workmanship for a period of 120 days from the date of delivery. Under the 120 day warranty, your item may be repaired or replaced depending on the extent of defects.
We will not accept returns on a personalized ClamCase®. ClamCase® is NOT responsible for damage to your ClamCase® caused by customer accident or error.
ClamCase® takes absolutely no responsibility for any damage or malfunction in any implied or expressed warranty or guarantee for your separately purchased Apple® iPad.