| Pairing, Charging, Inserting and Removing | More Info |
How do I insert my iPad into my ClamCase®?
It is very easy to insert your iPad into your ClamCase®: Your iPad is secured into the ClamCase® by two long thin clips located at the top and bottom of the screen area. To insert, slip your iPad into the bottom first, then snap the top clip closed.
How do I pair my ClamCase® keyboard with my iPad?
It only takes a couple quick steps to pair your ClamCase® keyboard with your iPad. Upon inserting your iPad into your ClamCase®, manually power on your iPad on by hitting the iPad home key and slide to unlock the screen. Once your iPad is powered on,
Select SETTINGS
Select GENERAL
Select BLUETOOTH
Select ON
Now the iPad will be searching for Bluetooth devices. Hold the ClamCase® Pair key for 5 seconds (2nd key from the right on the top with the Bluetooth symbol) until the power/pair LED starts continuously flashing. A dialogue with the numeric pair code will appear on your iPad. Enter this code using the ClamCase® keyboard, then press the enter key on your keyboard to finish pairing your ClamCase®® with the iPad. Now your iPad is connected to your ClamCase®. Verify functionality by pressing the HOME key on the keyboard to bring your iPad back to home.
Select SETTINGS
Select GENERAL
Select BLUETOOTH
Select ON
Now the iPad will be searching for Bluetooth devices. Hold the ClamCase® Pair key for 5 seconds (2nd key from the right on the top with the Bluetooth symbol) until the power/pair LED starts continuously flashing. A dialogue with the numeric pair code will appear on your iPad. Enter this code using the ClamCase® keyboard, then press the enter key on your keyboard to finish pairing your ClamCase®® with the iPad. Now your iPad is connected to your ClamCase®. Verify functionality by pressing the HOME key on the keyboard to bring your iPad back to home.
How do I charge my ClamCase®?
To charge your ClamCase®, use the USB charging cable included with your ClamCase®. Insert the small end of the USB cable into the charging port on the right side of your ClamCase®, and plug the larger end of the USB cable a USB port. Most modern computers and your iPad wall plug will provide enough power to charge your Clamcase®. Remember, charging your ClamCase® does not charge your iPad. You will need to fully charge your battery before you use your ClamCase® for the first time (approximately 90 minutes and up to 180 minutes).
If you press fn and control on the lower left of your keyboard you should see 4 LED flashes indicating 100% power.
Does my ClamCase® charge my iPad?
No, your ClamCase® will not charge your iPad while it is inserted. Both your ClamCase® and iPad have separate charging ports and can be simultaneously charged if needed.
Can I charge my iPad using AC Power?
You can use the Apple iPad USB to AC Power adaptor to charge your ClamCase® using AC power.
How do I remove my iPad from my ClamCase®?
To remove your iPad from your ClamCase®, press the top clip to pop out the iPad and remove using the volume access opening to the left.
How long does it take for my ClamCase® to become fully charged?
It takes approximately 90 minutes to completely charge your ClamCase®.
How long will my ClamCase® battery stay charged?
Your ClamCase® will hold a charge for up to 90 hours of uninterrupted use, has 100 days of standby time, and a battery life of approximately 3 years.
How do I charge my iPad while it is in my ClamCase®?
To charge your iPad while it is in your ClamCase®, simply plug in and charge your iPad as you would any other time.
Inserting and removing your iPad into your ClamCase®, Pairing your keyboard, Charging your ClamCase®.
| In Use | More Info |
Will my ClamCase® keyboard interfere with using my iPad in tablet position?
Your ClamCase® keyboard does not automatically turn off and can interfere when holding your ClamCase® in tablet position. However, is very easy to disable. To power off the keyboard for use in tablet mode, simply hold the ClamCase® power button down for 2 seconds. When you're ready to use the keyboard again, hold the ClamCase® power button down for another 2 seconds to power back on. Keys will be inactive when powered off.
Will my keyboard interfere with using my ClamCase® in touch screen position?
No, when your ClamCase® is flipped into touch screen position and placed on a hard surface, the 3M rubber feet protect both your ClamCase® and Keyboard from any interference. ClamCase® goes into a deep sleep power save mode after 10 minutes for optimal battery life and minimal interference. Once the ClamCase® keyboard has gone into sleep mode, it will not be active up until you strike any key on the keyboard to wake it up.
My ClamCase® keyboard has gone to sleep. How do I wake it up?
If your keyboard in on and has been idle for over 10 minutes, it will go into automatic power save mode. To wake it up, simply press any key on the keyboard. The blue indicator light will flash to let you know your keyboard is awake and ready for use. Press any key twice to wake up your iPad.
What is the best way to check if my keyboard is off, or in power save mode?
The easiest way to check to see if your keyboard is powered on or in power save mode is to press fn+control. Fn+control also indicates battery level and will only function if the keyboard is powered on.
The second option is to check the Bluetooth symbol on your iPad screen. If the Bluetooth symbol is lit, your keyboard is awake and ready for use. If the Bluetooth symbol is grey, the keyboard is asleep and can be awakened by pressing any key.
If Fn+control does not show any indication then most likely your ClamCase® keyboard is off and will need to be powered back on by holding the power button for 2 seconds until the blue light flashes.
The second option is to check the Bluetooth symbol on your iPad screen. If the Bluetooth symbol is lit, your keyboard is awake and ready for use. If the Bluetooth symbol is grey, the keyboard is asleep and can be awakened by pressing any key.
If Fn+control does not show any indication then most likely your ClamCase® keyboard is off and will need to be powered back on by holding the power button for 2 seconds until the blue light flashes.
How do I get the virtual keyboard off my iPad screen when my ClamCase® is connected?
When your iPad is connected to your ClamCase®, the virtual keyboard will not appear because your iPad is connected through Bluetooth technology. Should your ClamCase® keyboard become idle for over 10 minutes and go into power save mode, simply hit any key on your ClamCase® keyboard to wake it up.
How do I know if my keyboard power is low? Is there an indicator light?
To check battery life at any time while using the keyboard, hold down fn + control. The Power Pair LED flashes to indicate current battery life:
# of Flashes
Battery Life
4
75-100%
3
50-75%
2
25-50%
1
0-25%
# of Flashes
Battery Life
4
75-100%
3
50-75%
2
25-50%
1
0-25%
Can I hook up headphones or speakers to my ClamCase®?
To hook up headphones or speakers to your ClamCase®, simply use the stereo out jack on your iPad.
Can I use a mouse with my ClamCase®?
At this time, neither iPad nor ClamCase® support the use of an external USB or Bluetooth mouse. However, ClamCase® does not interfere with the functionality of the iPad touch screen. Some users have reported that jailbreaking their iPads allows for use of a Bluetooth mouse although it's unsupported by Apple and ClamCase®. Some users have reported connectivity issues when using a jailbroken iPad.
How do I turn the volume up or down on my ClamCase®?
To adjust the volume or mute the sound, simply use the media control buttons to the top right of your ClamCase® keyboard.
Can I take my ClamCase® on an airplane?
Yes, ClamCase® has been TSA tested. From the TSA website, www.tsa.gov: "Small and portable electronic items do not need to be removed from their carrying cases."
What are some quick ClamCase® keyboard tips?
Your ClamCase® is equipped with 14 specialty keys to help you become the most efficient of iPad users. Across the top of the ClamCase® keyboard from left to right they are:
HOME: The ClamCase® home key serves the same function as the home key on your iPad, and is a great way to wake up your keyboard and iPad. For iPad users with iOS 4.2 and above, double clicking the ClamCase® home key will activate your iPads multitasking user interface, allowing you to scroll through recently used apps and view background apps, or swipe to the right to view your brightness bar, iTunes controls, and volume controls.
LOCK: This key serves the same function as the lock key on your iPad, and will turn off your iPad screen.
SEARCH: By pressing the search key on your ClamCase® keyboard, your iPad will automatically move to the search screen on your iPad for easy navigation through your apps, emails, contacts, and more.
CUT: By using the cut key on your ClamCase® keyboard along with Mac OS X Keyboard shortcut for text selection, (Shift-Option-Right Arrow), you can easily cut large or small sections of text.
COPY: By using the copy key on your ClamCase® keyboard along with Mac OS X Keyboard shortcut for text selection, (Shift-Option-Right Arrow), you can easily copy large or small sections of text.
PASTE: Easily paste cut or copied selections of text into emails, notes, or other applications using this key on your ClamCase® keyboard.
SLIDESHOW: By pressing this key, you can display a slideshow of current photos on your iPad.
VIRTUAL KEYBOARD: Press this key on your ClamCase® keyboard to access your iPads on screen virtual keyboard while your ClamCase® is still in use.
TRACK BACK: Use this key on your ClamCase® Keyboard to go back to a previous track in your iTunes without leaving the app you're currently using.
PLAY/PAUSE: Play or pause music in your iTunes library by pressing the play/pause key without leaving the app you're currently using.
TRACK FORWARD: Use this key on your ClamCase® keyboard to skip forward to a previous track in your iTunes without leaving the app you're currently using.
MUTE: Quickly silence your music, movie, or gaming sounds with this easy access mute key on your ClamCase® keyboard.
VOLUME DOWN: Use this key on your ClamCase® keyboard to easily decrease the volume of your music, movie, or game play on your iPad.
VOLUME UP: Use this key on your ClamCase® keyboard to easily increase the volume of your music, movie, or game play on your iPad.
HOME: The ClamCase® home key serves the same function as the home key on your iPad, and is a great way to wake up your keyboard and iPad. For iPad users with iOS 4.2 and above, double clicking the ClamCase® home key will activate your iPads multitasking user interface, allowing you to scroll through recently used apps and view background apps, or swipe to the right to view your brightness bar, iTunes controls, and volume controls.
LOCK: This key serves the same function as the lock key on your iPad, and will turn off your iPad screen.
SEARCH: By pressing the search key on your ClamCase® keyboard, your iPad will automatically move to the search screen on your iPad for easy navigation through your apps, emails, contacts, and more.
CUT: By using the cut key on your ClamCase® keyboard along with Mac OS X Keyboard shortcut for text selection, (Shift-Option-Right Arrow), you can easily cut large or small sections of text.
COPY: By using the copy key on your ClamCase® keyboard along with Mac OS X Keyboard shortcut for text selection, (Shift-Option-Right Arrow), you can easily copy large or small sections of text.
PASTE: Easily paste cut or copied selections of text into emails, notes, or other applications using this key on your ClamCase® keyboard.
SLIDESHOW: By pressing this key, you can display a slideshow of current photos on your iPad.
VIRTUAL KEYBOARD: Press this key on your ClamCase® keyboard to access your iPads on screen virtual keyboard while your ClamCase® is still in use.
TRACK BACK: Use this key on your ClamCase® Keyboard to go back to a previous track in your iTunes without leaving the app you're currently using.
PLAY/PAUSE: Play or pause music in your iTunes library by pressing the play/pause key without leaving the app you're currently using.
TRACK FORWARD: Use this key on your ClamCase® keyboard to skip forward to a previous track in your iTunes without leaving the app you're currently using.
MUTE: Quickly silence your music, movie, or gaming sounds with this easy access mute key on your ClamCase® keyboard.
VOLUME DOWN: Use this key on your ClamCase® keyboard to easily decrease the volume of your music, movie, or game play on your iPad.
VOLUME UP: Use this key on your ClamCase® keyboard to easily increase the volume of your music, movie, or game play on your iPad.
Keyboard power save mode, Tablet and Touch Screen positions, Battery Life Indicator, Media Control, Specialty Function Keys.
| Care | More Info |
What should I use to clean my ClamCase®?
A dampened, soft cloth. No solutions or chemicals should be used to clean your ClamCase®.
What are the environmental requirements?
Your ClamCase® should be stored and used within the temperature 32° - 95° F (0° - 35°C)
Cleaning your ClamCase®, Environmental Requirements
| Purchase | More Info |
What comes in the box when I receive my ClamCase®?
When you receive your ClamCase®, it will come with a quick start guide, and USB charging cable.
What method of payments do you accept?
The ClamCase® online store accepts all major credit cards.
Is there a warranty?
Yes, your ClamCase® comes with both a 120 day service warranty and a 15 day Dead on Arrival (DOA) warranty. Should your ClamCase® be flawed, it will only be exchanged for a new one within the 15 day DOA warranty period, 15 calendar days from receipt of item. If something goes wrong after the 15 day DOA warranty period, but before the 120 day service warranty period, you can ship your ClamCase® in to be repaired and then returned to you.
Can I ship to an address other than my billing address?
Yes, you can ship to an address other than your billing address, provided it is within our approved shipping zones. In step 2 of the checkout process, you can select to ship to your billing address, or ship to another address.
How can I get another copy of my receipt?
A copy of your receipt will be generated and emailed to you upon purchase. If for some reason the email was deleted or is missing, you can print another copy by going to www.ClamCase®.com and logging into "my account".
I want to sell ClamCase® at my retail location. Who do I contact?
Resale inquiries can be submitted by visiting
www.ClamCase.com/contacts
Will I get a tracking number and notification when my ClamCase® order is shipped?
Yes, an email with your tracking number will be generated and sent to you when your order is shipped.
Can my ClamCase® order be shipped to my P.O. Box?
Unfortunately, ClamCase® orders can only be shipped to physical residential or business addresses. Please make sure to specify an accurate physical street address when checking out.
How long will shipping take?
ClamCase® makes every effort to process each order as quickly as possible. Each and every order is processed and shipped the next business day based on in stock merchandise. Depending on your location can take 5-7 business days to reach you. Unfortunately, ClamCase® can not ship to P.O. Boxes.
I haven't received my order yet. Where is it?
You can check the status of your order by logging into the "my account" section at
www.ClamCase.com, or by using the tracking number provided in the email shipping notification.
Where do I send my ClamCase® in for repair?
To send your ClamCase® for repair under the 120 day repair warranty, please visit www.ClamCase.com/contacts and submit a service ticket on our contact page. One of our dedicated customer service specialists will respond to you in 24-48 hours.
What international locations can ClamCase® be shipped to?
At this time we are only shipping to locations in the United States. ClamCase® will be released in Canada, The United Kingdom, and the European Union, respectively. Soon ClamCase® will be available worldwide.
I have tried all suggested troubleshooting and my keyboard still isn't working. What do I do?
Please visit the service section at www.ClamCase.com/contacts and submit a service ticket. One of our dedicated customer service specialists will respond to you within 24 to 48 hours.
I lost my ClamCase® charging cable. How do I get a new one?
You can purchase a new charging cable for your ClamCase® by purchasing a new mini USB to USB cord from any electronics store.
What's in the box, Payment methods, Shipping Information, Warranty Information
| Specs | More Info |
Does my ClamCase® support an external USB Device?
No, ClamCase® does not support external USB devices.
Does my ClamCase® have a memory card expansion slot?
No, ClamCase® does not have a memory card expansion slot.
What material is my ClamCase® made of?
Your ClamCase® is made of the highest quality, ultra-durable Bayer® Polycarbonate ABS plastic ensuring lasting protection. The hinge and base underside features soft touch material.
What type of battery does my ClamCase® have?
Your ClamCase® comes with a built-in rechargeable Lithium-ion Polymer (Li-Po) battery.
How long does my battery charge last?
Your ClamCase® battery lasts for up to 90 hours uninterrupted in use time, with 100 day standby time, and up to 3 years of battery life.
What type of keys are on my ClamCase® keyboard?
Your ClamCase® has crisp, responsive Apple® style, chiclet keys.
What type of hinges are on my ClamCase®? What are they made of?
Your ClamCase® is made with only the highest quality hinges. Made in the USA and best in the industry, the friction hinges with detent technology to create an easy, secure, satisfying snap close are exclusive to ClamCase®.
How much does the ClamCase® weigh?
ClamCase® weighs 1.8 LBS
Is the battery removable?
No, the battery is not removable.
Materials, Battery Information, Hinges, Weight
“ClamCase® is probably the best iPad keyboard case to date.”
“The ClamCase® provides a complete Mac-style keyboard with keys that feel quite a bit like keys on Apple’s current keyboards.”
